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171 E. State St, Ithaca, NY 14850    (607) 272-6885

Open Mon - Thurs 10-6 | Fri-Sat 10-8 | Sun 11-5

 
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Shipping Rates and Policies

Holiday Shipping

We cannot guarantee that your shipment will arrive on any particular date, such as before Christmas.  We will process and ship your order as quickly as we can.  However the COVID pandemic and winter weather may cause delays in shipping.  Shop early to avoid delays, and remember that whenever your gifts arrive they will be much appreciated.

Curbside Pickup

There are three new curbside pickup locations for the Commons.  They are located at each end of the Commons and are marked with signs.  The closest one to our door is the intersection of Seneca St and Tioga st, across from Starbucks and next to the Bernie Milton Paviliion.  You can call us from your car at any of those locations and we can bring your order out to you.  Pickup hours are the same as our store hours.

Pickup at the Door

You can pick your order up at the front door of the store anytime during our store hours.  You can call ahead if you prefer not to enter the store and we will pass your order out to you with minimal contact.

Order Processing and Shipping

Right now we are offering standard shipping only, which in most cases will be Priority Mail through the US Post Office.  We cannot offer express or overnight delivery.  We can ship anywhere in the contiguous 48 States.  We cannot ship to Alaska, Hawaii or Canada.

Changes to Checkout Shipping Rates

We reserve the right to review all shipping charges prior to shipping any online order.  In rare cases, if higher adjusted shipping fees are needed, we will contact you prior to completing your order to obtain your approval for the higher shipping rates.  This has happened only once so far, in the case of a very large order going to the West Coast.  Please note that some oversize items are not available for shipping.  If you purchase one of these items, you must select pickup.

One Business Day Processing on Most Orders
We know you want your order fast. That's why we strive to ship most orders within one business day.  Orders placed on the weekend will be ready to go out the following Monday.  If time is a factor, please let us know.

If you have any further questions or special circumstances, please email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it and we will do our best to accomodate you.

 
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Alphabet Soup
Address:
171 E State St
Ithaca, NY 14850
USA
Phone: (607)-272-6885
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