Shipping Rates and Policies
We are now offering local delivery for a flat rate of $2.00. Deliveries go out Monday, Tuesday, Thursday, Friday and Saturday, usually from 3-6 pm. If no one is home, deliveries will be left at your door unless you contact us with other instructions.
When will my Delivery arrive?
It may take about 1-3 days for your delivery to arrive, as I am trying to do them efficiently and group them by region. Same day delivery may happen, but is not guaranteed. The further from downtown you are, the more likely that it will take a little longer for me to get to your area. If you are hoping to get it by a certain date, say, a birthday, pelase add that to the notes during checkout and I will do my best to accomodate you. Thank you for your patience.
Where do you Deliver to?
Delivery area is within 12 miles of Downtown Ithaca, including nearby towns like Brooktondale, Lansing, Varna, Freeville, Trumansburg and Newfield. If your house is a little tricky to find, please include directions to help me out.
Pickup at the Door
You can pick your order up at the front door of the store during pick-up hours. These run from 10-2 on Monday - Saturday. Closed on Sunday. Please knock on the door if I don't see you waiting. I will pass your order out to you, in order to minimize contact.
There are three new curbside pickup locations for the Commons. They are located at each end - Cayuga St, Aurora St and Tioga St and ar marked with signs. You can call us from your car at any of those locations and we can bring your order out to you. Pickup hours are the same as above: 10-2 on Monday - Saturday.
Order Processing and Shipping
Right now we are offering standard shipping only, which in most cases will be Priority Mail through the US Post Office. We look forward to offering express delivery in the future. We can ship anywhere in the contiguous 48 States. We cannot ship to Canada.
Changes to Checkout Shipping Rates
The shipping rates our cart system generate are estimates, and may not always be accurate. We reserve the right to review all shipping charges prior to shipping any online order. In rare cases, if higher adjusted shipping fees are needed, we will contact you prior to completing your order to obtain your approval for the higher shipping rates.
One Business Day Processing on Most Orders